What We Collect and Why We Use It
We collect personal data when you create your account — your name, email address, mobile number, and the payment method you register with us. When you connect a JazzCash wallet, Easypaisa account or Raast-linked bank, we store the reference data needed to process your deposits and
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withdrawals. We never store your wallet PIN, OTP or full banking credentials. Session data — device type, IP address, browser version and the pages you visit during a session — is collected automatically. This lets us detect unusual access patterns and keep your account secure without
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asking you to verify yourself constantly. We use the data we collect for four specific purposes: verifying your identity when you request a withdrawal, processing your wallet transactions across JazzCash, Easypaisa and Raast, sending account-related messages such as deposit confirmations and security alerts, and improving the
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lobby pages based on how you browse. We do not sell your personal data. Where payment processors handle your JazzCash, Easypaisa or Raast transfer, they access only the data required for that specific transaction. They operate under their own data-handling obligations and are not permitted to
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use your details for any unrelated purpose. Data collected at registration is retained for as long as your account remains active. If you close your account, a limited transaction record may be retained for the period required under the applicable jurisdiction. Your rights under this policy
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— including access, correction and deletion — depend on local law and are available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.